Shipping Policy

At Jinrun Biotechnology Limited, we mainly provide online fitness courses, digital training programs, and related virtual services. Please read this Shipping Policy carefully before purchasing from our website.

1. Digital Product Delivery

Our fitness courses are delivered digitally. No physical products will be shipped unless otherwise stated on the product or service page.

After your order is successfully placed and payment is confirmed, you will receive access to your purchased course through one or more of the following methods:

• Website account access
• Email confirmation with course instructions
• Online course platform access
• Downloadable or viewable digital content, if applicable

2. Delivery Time

Digital course access is usually provided shortly after successful payment confirmation.

In some cases, delivery may take additional time due to payment verification, account setup, system processing, or technical issues.

If you do not receive access to your course within a reasonable time after purchase, please contact us for assistance.

3. No Physical Shipping

Since our main products are online fitness courses and digital services, we do not provide physical shipping for these items.

There are no shipping fees for digital course purchases unless physical materials, merchandise, or other products are clearly included in your order.

4. Incorrect Email or Account Information

Customers are responsible for providing accurate email addresses and account information when placing an order.

If you entered incorrect information and cannot access your course, please contact us as soon as possible. We will make reasonable efforts to help update your information and restore access.

5. Technical Access Issues

If you experience any problems accessing your purchased fitness course, please contact our customer support team.

Please include your order details and a clear description of the issue so we can assist you efficiently.

6. Physical Products, If Applicable

If we offer physical products, such as fitness accessories, printed materials, or merchandise in the future, the shipping details, delivery time, shipping fees, and applicable restrictions will be clearly stated on the relevant product page.

For any physical shipments, delivery times may vary depending on the destination, carrier, customs clearance, and other factors beyond our control.

7. Contact Information

If you have any questions about this Shipping Policy or need help accessing your course, please contact us:

Company Name: Jinrun Biotechnology Limited
Address: Room 502C, 5/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Hong Kong
Email: 137297850@qq.com