Terms of Service

Welcome to Jinrun Biotechnology Limited. These Terms of Service govern your access to and use of our website, online fitness courses, digital training programs, and related services.

By accessing our website, creating an account, purchasing a course, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Company Name: Jinrun Biotechnology Limited
Address: Room 502C, 5/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Hong Kong
Email: 137297850@qq.com

2. Our Services

Our website mainly provides online fitness courses, digital training programs, exercise guidance, and related virtual services.

Our services may include, but are not limited to:

Online fitness video courses
Digital training plans
Exercise tutorials
Fitness-related educational content
Course access through a website account or online platform
Customer support related to course access and usage

Unless otherwise stated, our services are provided in digital format and do not include physical product delivery.

3. Eligibility

By using our website or services, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.

You also agree that you are responsible for ensuring that your use of our fitness courses is suitable for your personal health condition, fitness level, and physical ability.

4. Account Registration

To access certain courses or services, you may be required to create an account.

You agree to provide accurate, current, and complete information when registering or placing an order. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

If you believe your account has been accessed without authorization, please contact us immediately.

5. Health and Fitness Disclaimer

Our fitness courses and training programs are provided for general educational and informational purposes only. They are not medical advice and are not intended to replace professional medical consultation, diagnosis, or treatment.

Before starting any fitness program, you should consult a qualified healthcare professional, especially if you have any medical condition, injury, physical limitation, pregnancy, heart condition, or other health concern.

You understand and agree that participating in fitness activities involves inherent risks, including the risk of injury. You voluntarily assume all risks related to your participation in our courses and training programs.

Fitness results vary from person to person. We do not guarantee specific weight loss, muscle gain, body transformation, health improvement, or fitness results.

6. Course Access and Digital Content

After your payment is successfully confirmed, you will receive access to the purchased fitness course or digital content through our website, online platform, email instructions, or other available access method.

Course access may be subject to account setup, payment verification, technical processing, or platform availability.

You agree not to copy, share, resell, distribute, record, reproduce, upload, or publicly display any course content without our prior written permission.

7. Purchases and Payments

All prices, course descriptions, and payment terms are displayed on our website. We reserve the right to update prices, course content, promotions, and service availability at any time.

By placing an order, you agree to provide accurate billing and payment information. Payments may be processed by third-party payment service providers. We are not responsible for delays or errors caused by third-party payment platforms, banks, or payment processors.

8. Return and Refund Policy

Our fitness courses are mainly provided in digital or online format. Once a course has been purchased and access has been granted, it is considered a digital service.

Due to the nature of digital content, we generally do not accept returns after the course has been accessed, downloaded, viewed, or used.

Refund Eligibility

You may request a refund if one of the following conditions applies:

You were charged incorrectly or made a duplicate payment.
You purchased the wrong course and have not accessed or used the course content.
The course cannot be accessed due to a technical issue caused by our platform, and we are unable to resolve the issue within a reasonable time.
The course content received is significantly different from the description on our website.

Refund requests must be submitted within 7 days of purchase.

Non-Refundable Situations

Refunds will not be provided in the following situations:

The course has already been accessed, viewed, downloaded, or completed.
The customer changed their mind after purchase.
The customer failed to follow the course schedule or training plan.
The customer did not achieve a specific fitness result.
The refund request is submitted more than 7 days after purchase.
Promotional, discounted, or special offer courses, unless required by applicable law.

Technical Issues

If you experience any technical problems accessing your course, please contact us as soon as possible. We will make reasonable efforts to assist you and restore access.

If the issue is caused by our platform and cannot be resolved, you may be eligible for a refund.

How to Request a Refund

To request a refund, please contact us by email with the following information:

Your full name
Order number
Course name
Purchase date
Reason for the refund request
Screenshots or supporting documents, if applicable

Once your refund request is received, we will review it and notify you of the approval or rejection. If approved, the refund will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.

9. User Responsibilities

When using our website or services, you agree not to:

Use our services for any unlawful or unauthorized purpose.
Share your account login details with others.
Copy, distribute, resell, or publicly share our course content.
Attempt to interfere with the normal operation of our website.
Upload or transmit viruses, malware, or harmful code.
Use our content in a misleading, harmful, abusive, or commercial manner without permission.
Violate the rights of our company, other users, or third parties.

We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

10. Intellectual Property

All content on our website and in our courses, including text, videos, images, graphics, logos, course materials, training plans, design, layout, and other digital content, is owned by or licensed to Jinrun Biotechnology Limited.

You are granted a limited, personal, non-exclusive, non-transferable license to access and use the purchased course content for your own personal fitness and educational purposes only.

You may not reproduce, modify, distribute, sell, rent, license, publish, upload, or create derivative works from our content without prior written permission.

11. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, payment processors, video platforms, or other external services.

We are not responsible for the content, policies, security, availability, or practices of any third-party services. Your use of third-party services is subject to their own terms and policies.

12. Service Availability

We aim to provide stable and reliable access to our website and online courses. However, we do not guarantee that our website or services will always be available, uninterrupted, error-free, or secure.

Access may be temporarily unavailable due to maintenance, updates, technical issues, payment verification, internet problems, third-party service interruptions, or events beyond our control.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Jinrun Biotechnology Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website, courses, or services.

We are not responsible for injuries, health issues, losses, or damages resulting from improper exercise, failure to follow instructions, personal health conditions, or participation in fitness activities without appropriate medical advice.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Jinrun Biotechnology Limited, its directors, employees, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of our website or services
Your violation of these Terms
Your misuse of our course content
Your violation of any law or third-party rights
Any injury or damage caused by your participation in fitness activities

15. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

16. Changes to These Terms

We may update or modify these Terms of Service from time to time. Any changes will be posted on this page with the revised effective date.

By continuing to use our website or services after changes are posted, you agree to the updated Terms.

17. Termination

We reserve the right to suspend or terminate your account, course access, or use of our services if we believe you have violated these Terms, misused our content, provided false information, or engaged in unlawful or harmful behavior.

Termination does not affect any rights or obligations that existed before the termination date.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, our website, courses, or services shall first be attempted to be resolved through friendly negotiation.

If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to the competent courts of Hong Kong, unless otherwise required by applicable law.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Jinrun Biotechnology Limited
Room 502C, 5/F, Ho King Commercial Centre,
2–16 Fa Yuen Street, Mong Kok, Hong Kong

Email: 137297850@qq.com